Effective Date: 18/02/2025

 

1. Introduction
Welcome to HKFANO. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and shop with us.

 

2. Information We Collect
When you use our website, we may collect the following information:

Personal Information: Name, email address, phone number, shipping and billing addresses, payment details.

Order Information: Products purchased, order history, transaction details.

Technical Data: IP address, browser type, device information, and cookies to enhance user experience.

Marketing Preferences: Your choices regarding receiving promotional offers and newsletters.

 

3. How We Use Your Information
We use your information to:

Process and fulfill orders, including payments and shipping.

Provide customer support and respond to inquiries.

Improve our website, services, and user experience.

Send promotional emails and offers (you can opt-out anytime).

Comply with legal obligations and prevent fraudulent activities.

 

4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Payment processors, shipping partners, and marketing platforms.

Legal Authorities: If required by law or to protect our rights.

Business Transfers: In case of a merger, acquisition, or sale of assets.

 

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

 

6. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

 

7. Your Rights and Choices
Depending on your location, you may have the right to:

Access, update, or delete your personal data.

Opt-out of marketing communications.

Request data portability.

To exercise these rights, please contact us at here.

 

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

 

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at here.